NAB Service Levels & Updates
January 22nd, 2021
Happy New Year! I hope you had a chance to enjoy some down time over the break and you’re ready to take on a big 2021.
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Connective broker resources
Find out the latest news and information from Connective
Lender News
Broker News, Operational Update
January 21st, 2021
IN THIS EDITION: • ANZ’s Home Loans up to $3000 Switching Cashback Discretion Update • ANZ eSignhelp Mailbox C
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Updates on Residential Lending Policy
January 21st, 2021
The following changes to our Residential Lending Policy will be effective 29 January 2021. More Info
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Turnaround time? Only 2 days
January 21st, 2021
We’re assessing loans within 2 days Time is important; for you and your customers, we understand that. More
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Suncorp Aggregator TAT update
January 20th, 2021
Please see our current turnaround time position, to enable you to keep your systems up to date. These turnaround times a
Read moreLoan Processing Centre Outbound Phone Number
January 20th, 2021
Effective 20 January 2021, phone calls received from our Adelaide office Loan Processing Centre will display the calling
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Broker Announcement: Interest Rate Change effective Wednesday 20 January 2021
January 20th, 2021
Please be advised that Heritage Bank is making changes to select mortgage interest rates effective Wednesday 20 January
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Resimac Prime Standard rate reduction!
January 19th, 2021
Resimac is pleased to announce reductions to our Resimac Prime Standard interest rates. More Info
Read moreUpdate – Application Assessment Times
January 19th, 2021
Update – Application Assessment Times More Info
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Bankwest Service Levels – week commencing 18 January 2021
January 19th, 2021
As at 18 January 2021, Bankwest is taking the following times to process an application from submission to first pick up
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Updates on Current SLA Loan Processing Time
January 18th, 2021
A quick update to let you know that Firstmac is currently within SLA’s at 24-48hrs loan processing time. More Info
Read moreUpdates on Service Levels
January 18th, 2021
As at 18 January 2021, Bankwest is taking the following times to process an application from submission to first pick up
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Updates on Home Loan Processing Times
January 18th, 2021
We’re getting in touch to update you on our processing times as at Monday 18 January 2021 for fully packaged deals a
Read moreUpdates on Turnaround Times
January 18th, 2021
These turnaround times are updated on Business Partners Online, which we encourage brokers to refer to when dealing with
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