Update: Supporting you through this time
April 21st, 2020
Supporting you, your business and your customers is a key priority for us through this challenging and unprecedented tim
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Lender News
Updates on Interest Rates
April 20th, 2020
Effective Tuesday 21 April 2020, the following Complete Variable, Premium Select, Complete Fixed and Fixed Rate Home Loa
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Latitude Covid-19 Customer Assistance
April 20th, 2020
We understand that Coronavirus (COVID-19) is having an impact on our community and that it could affect you and your cli
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Know Your Customer, Verification of Identity and Interview requirements during COVID-19
April 20th, 2020
To accommodate the current Government-mandated restrictions around social distancing and COVID-19, we’ve made some cha
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Our latest home loan processing times
April 20th, 2020
We’re getting in touch to update you on our processing times as at Monday 20 April 2020. More Info
Read moreNAB updates for Brokers
April 17th, 2020
Updates on Scanned loan documentation, First Home Owner Grant documentation update, Serviceability Calculator remove
Read moreGuidance on income, serviceability and customer conversations
April 17th, 2020
For new home loan applications, understanding a customer’s financial position, foreseeable changes and documenting the
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Updates on Online Training Course
April 17th, 2020
This online training course has been designed to provide you with product information, qualifying criteria, the applicat
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Residential Lending Policy change: Automated Valuation Methods (AVMs)
April 17th, 2020
To allow AVMs to be used more frequently, key changes will occur effective 29 April 2020. More info
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Broker and customer support during COVID-19 – update
April 17th, 2020
We would like to provide an update to our recent communication, which outlined how HomeStart is supporting both brokers
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Common Bond Changes
April 17th, 2020
Recently the Bank proposed an update to the Common Bond – Natural Persons in the Bank’s Constitution. The proposed u
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ZipID is now available on Android 10
April 17th, 2020
The recent issue with ZipID being unavailable for users with Android 10 devices has now been resolved by ZipID. More inf
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Operational Update
April 16th, 2020
We are helping you do things differently, Full Valuations to enhanced kerbside, plus much more More Info
Read moreUpdate on Interest Rates
April 16th, 2020
Effective Friday 17 April 2020, new business rates will reduce for Variable rates applying to Owner Occupied and Investm
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