Broker Webchat Function Decommissioning
August 14th, 2024
Please be aware our broker webchat function will be removed on 30 August 2024, due to the decommissioning of our Adelai
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Tag: CHL – Select
CHL Select – Online Banking Update
August 13th, 2024
Effective 27 August 2024 we will be introducing two updates to our Online Banking, to further protect our customers and
Read moreeSign – ApplyOnline Electronic Consents – Reminder
July 29th, 2024
To ensure electronic delivery of documents and regulatory compliance, please select the electronic option in ApplyOnline
Read moreNet Surplus Calculator Version
July 15th, 2024
A new version of the Net Surplus Calculator has been developed and will be effective 15 July 2024.
Read moreCHL Select – eSign – ApplyOnline Electronic Consents – Reminder
July 12th, 2024
We were excited to introduce eSign, providing electronic signing of the Consents and Declaration form in August 2023.
Read moreCHL Select – Residential Credit Policy Update
June 14th, 2024
Please note the following credit policy updates will be effective 20 June 2024.
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Residential Credit Policy Update
May 16th, 2024
Please note the following credit policy updates will be effective 16 May 2024.
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Partner Experience Survey
April 18th, 2024
Our next Partner Experience survey will be sent out on 22 April 2024.
Read moreCHL Select – Residential Credit Policy Update
April 15th, 2024
Please note the following credit policy updates will be effective 18 April 2024
Read moreUpdated Helia LMI Calculator
April 15th, 2024
Please be advised effective 15 April 2024, Helia will update their LMI premium calculator.
Read moreCHL Select – Residential Credit Policy Update
March 25th, 2024
Please note the following credit policy updates will be effective 25 March 2024.
Read moreRemediation – Incorrect Business Day Definition in T & Cs
March 19th, 2024
We have identified a batch of loans, where the interest charged misaligned with the Terms and Conditions of the loan.
Read morePublic Holiday in SA, Vic, Tas and ACT
March 8th, 2024
Due to the public holiday in SA, Vic, Tas and ACT on Monday 11 March 2024, please note the following:
Read moreResidential Credit Policy Update – 7 March 2024
March 7th, 2024
Please note the following credit policy updates will be effective 7 March 2024.
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